FAQ

  1. Are your jewelry pieces made of real gold?
    Our pieces are 18K gold-plated, meaning they have a layer of real 18K gold over high-quality, durable base metals. They are not solid gold but offer a luxurious look at an accessible price.

  2. Will the gold plating fade or tarnish over time?
    With proper care, our 18K gold-plated jewelry can retain its shine for a long time. Avoiding water, sweat, and chemicals will help preserve the plating.

  3. Is your jewelry safe for sensitive skin?
    Yes, most of our jewelry is nickel-free and lead-free, making it suitable for most people with sensitive skin. However, if you have severe metal allergies, we recommend a patch test before use.

  4. Do you offer customization or private labeling?
    Yes! For wholesale clients, we offer custom designs, logo engraving, and private label packaging. Please contact us to discuss your requirements.

  5. Do you ship internationally?
    Yes, we ship worldwide. Delivery times and costs vary depending on the destination country.

  6. How long does it take to process and ship an order?
    Orders are typically processed and shipped within 1–3 business days. Larger or custom orders may take longer to prepare.

  7. Can I return or exchange an item?
    Yes, we accept returns or exchanges for items with quality issues within 7 days of receiving your order. Please see our return policy for full details.

  8. Is your jewelry waterproof?
    While our jewelry is water-resistant to some extent, we do not recommend wearing it while swimming, showering, or exercising to maintain its appearance.

  9. How should I care for my jewelry?
    Store jewelry in a dry place, avoid direct contact with perfumes or lotions, and clean with a soft cloth after use to maintain its shine and quality.

  10. How can I become a wholesale partner?
    If you’re interested in bulk purchasing or wholesale partnership, please contact us through our inquiry form or email. We’ll be happy to send you our catalog and pricing.